SPECIALIST - INBOUND CHAT - CUSTOMER OPERATIONS (PUNE)

Specialist - Inbound Chat - Customer Operations (Pune)

Specialist - Inbound Chat - Customer Operations (Pune)

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We're searching a driven and results-oriented Associate to join our thriving Customer Operations team in Pune. In this role, you will be the first point of communication for our customers via our live chat platform. You'll deliver exceptional support, resolving a wide range of concerns in a timely and effective manner.

If you have a excellent understanding of customer service principles, are proficient with technology, and demonstrate excellent communication abilities, we encourage you to apply.

  • Tasks include:
  • Responding to customer requests via live chat
  • Troubleshooting with technical issues and providing product information
  • Maintaining accurate customer records in our platform
  • Communicating with other departments to ensure a seamless journey

Join Eclerx as an Inbound Chat Analyst in Pune

Are you passionate about providing excellent customer service? Do you have a knack for communication with people online? If so, then Eclerx might be perfect for you! We are currently seeking skilled Inbound Chat Analysts to join our team in Pune. As an Inbound Chat Analyst, you will be the first point of assistance for our customers via live chat. You'll answer their queries, deliver support, and maintain a positive customer experience.

At Eclerx, we offer a dynamic work environment where you can advance your skills and play a role in our success. We also provide attractive compensation and benefits packages to ensure our employees are appreciated.

Are you interested in this exciting opportunity, please send us your application today!

Customer Support : Remote Chat Support Position at Eclerx Pune

Are you a enthusiastic individual with excellent interpersonal skills? Do you thrive in helping customers resolve their queries in a timely and professional manner? If so, then this challenging Remote Chat Support Position at Eclerx Pune could be the perfect fit for you!

At Eclerx, we are passionate to providing exceptional customer service. Our group of skilled experts work together to provide a smooth customer experience.

  • In the role of Customer Operations - Inbound Chat Analyst, you will be responsible for:
  • Assisting to client requests via live chat in a professional manner.
  • Handling common concerns effectively and efficiently.
  • Directing complex issues to the appropriate department .
  • Ensuring a helpful customer experience.

If you are ready to join our dynamic team and make a real impact on our customers, we encourage you to apply!

Amazing Opportunity at Eclerx! Inbound Chat Analyst for Customer Operations (Pune)

Eclerx is actively seeking a skilled and enthusiastic Inbound Chat Analyst to join our growing team in Pune. In this vital role, you will be the first point of contact for our valued customers, providing outstanding support via live chat. If you have a strong understanding of customer service principles and a knack for handle customer queries effectively, we encourage you to submit your resume!

  • As an Inbound Chat Analyst, you will: Contribute to a positive customer experience
  • Responsibilities include: Identifying and escalating complex issues to appropriate teams
  • Qualifications: Proven customer service experience

We offer a rewarding more info work environment and the opportunity to grow your career in a leading business. Apply today and become part of the Eclerx team!

Launch Your Career as an Inbound Chat Analyst at Eclerx Pune

Are you a passionate individual with exceptional interpersonal skills? Do you flourish in a fast-paced environment and appreciate helping others? If so, then an inbound chat analyst role at Eclerx Pune might be the perfect springboard for you!

At Eclerx Pune, we are passionate to providing our customers with a seamless experience. As an inbound chat analyst, you will be the main representative for our clients, addressing their questions in a efficient manner.

  • Gain valuable experience in the customer service industry
  • Develop your communication and problem-solving skills
  • Work in a collaborative and supportive team environment
  • Be rewarded with competitive compensation and benefits

If you are eager to learn and grow, we encourage you to apply today! Join our team at Eclerx Pune and make a difference in the lives of our customers.

Associate - Customer Operations: Inbound Chat Role at Eclerx (Pune)

Are you a passionate individual with strong customer service skills? Do you enjoy solving customer inquiries in a fast-paced environment? If so, then this rewarding opportunity at Eclerx might be perfect for you! We are presently seeking an Analyst - Customer Operations: Inbound Chat Role to join our collaborative team in Pune.

As an Inbound Chat Associate, you will be the first point of communication for our valued customers, delivering timely and accurate solutions to their concerns . You will utilize your knowledge to resolve a range of customer issues through our digital communication channels .

  • Responsibilities include but are not limited to:
  • Promptly and professionally responding to inbound chat inquiries
  • Identifying and understanding customer needs
  • Providing clear and concise solutions to customer problems
  • Documenting customer interactions accurately
  • Collaborating with other team members to ensure seamless customer service

If you are a team-player individual with strong communication skills and a passion for delivering exceptional customer experiences, we encourage you to apply!

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